Troll and Toad Reviews

Troll and Toad has an overall rating of 4.7 based on 19 reviews. Customer feedback on Troll and Toad is mixed: Troll and Toad reviewers highlight positive aspects like wide selection of collectibles, competitive pricing, user-friendly interface, reliable shipping, which strongly appeal to collectors of trading cards and tabletop games. However, Troll and Toad is often criticized for its customer service issues, occasional shipping delays, product condition discrepancies, website glitches.

4.7/5.0

19 reviews

5 Stars

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All Troll and Toad Reviews (19)
JackBrunson
May 19, 2026
"Usually Find What I’m Looking For"
Most of the time, they’ve got what I need, which is always nice because I go in thinking, “Please just have it today.” The stock is usually good, though every now and then a few cards are missing. Not a huge deal, but it does happen sometimes.
MargeryMakela_14
May 13, 2026
"I was kind of in a hurry..."
I was kind of in a hurry, but the payment went through fast and without any weird issues. Smooth overall.
ErinHuberty
May 08, 2026
"Honestly, the payout was impressively quick"
I was expecting to wait a bit longer, but the payout came through faster than I thought. That definitely left a good impression and made the whole experience feel smooth.
DaisyMacon
May 03, 2026
"Cards were pretty much as described"
The cards seemed to match the listed condition well. I’d say the description was accurate overall.
chad1991
April 23, 2026
"Showed up way faster than I thought"
I ordered some cards and, they shipped a lot quicker than I was expecting. The package got here in just a few days, and there was no hassle or anything. So yeah, happy with the whole thing.
david1974
April 06, 2026
"Quick, easy help when I had a question"
I had a quick question about my order and they got back to me faster than I expected. Nothing complicated, no back-and-forth hassle, just a simple helpful reply. If you’re waiting on info or unsure about something with your order, I’d say go ahead and reach out, they were easy to deal with.
normanwilliams4608
March 09, 2026
"My first impression sending a buylist order to..."
My first impression sending a buylist order to Troll and Toad was a little nervous, because I had a bunch of cards going in and figured at least a few would get hit hard on condition.

Once they finished grading, though, it felt fair. The cards I had pegged as LP mostly came back as LP, and the few they downgraded made more sense after I went back and looked at my own photos again.

Payment wasn’t instant, but it didn’t take an unreasonable amount of time either. Overall, the experience was better than I expected from that first worried feeling, and I’d be comfortable using them again.
rose_Macpartland98
February 27, 2026
"Order was accurate and easy"
I ordered from trollandtoad.com and everything showed up just like I picked it. The cards were the right ones, the quantities were correct, and there weren’t really any issues. One card looked a little more worn than I expected, but it wasn’t a big deal. Overall, I’m happy with the order and would recommend giving them a try.
kristenyates1761
February 24, 2026
"Tracking was solid, delivery was fine"
I ordered some cards and, the tracking was better than I expected. The shipping email showed up fast, and I could check where the package was most of the time, which is nice because you never know what’s really happening behind the curtain with these delivery networks.
It got here about when I figured it would, maybe a day later than I was secretly hoping. Not a big deal though. The updates were clear, nothing felt weird or overly mysterious, and the cards arrived fine, so I can’t complain too much...
FrancesWashington_63
February 21, 2026
"Preorders actually showed up, shocking I know"
I’ve placed a few preorders with Troll and Toad, they’ve been dependable for me. The shipping isn’t exactly lightning-fast right after release, because apparently patience is still a thing we’re expected to have, but everything did show up and was packed just fine. No major problems so far. I just wish the updates were a little better sometimes so I wasn’t left guessing like it’s some kind of mystery box experience...
Micheal_lenox97
January 28, 2026
"Good prices and worth it"
The prices seemed fair to me, and I felt like I got good value overall. Happy with it
BEIL
January 16, 2026
"Pretty easy, just wish it took less effort"
I found the cards I was looking for quickly, and checkout was simple enough. Still, I wish the whole process felt a little less like I had to click around and put in so much effort just to get it done.
Delores_lyons91
January 02, 2026
"Refund took around a few days but got sorted"
I had to return a couple of cards because the condition wasn’t really what I expected. Support took about a few days to get back to me, but they did respond and issued the refund after I sent them back. Not perfect, but it was handled fairly, and I’d probably order again.
alberto.Devilla
December 18, 2025
"Got the cards and yeah, they’re real. No..."
Got the cards and yeah, they’re real. No issues at all — appreciate it!
Robert-long
December 15, 2025
"They fixed my order really fast"
I had a small issue with my order, and support got it sorted out way quicker than I expected. I was just checking my email while finishing my coffee, and the fix came through before I even had to follow up. Painless experience
frances1986
December 09, 2025
"Really solid packaging"
I ordered some cards from Troll and Toad and was impressed with how well they were packed. They came in a sturdy mailer, everything was secure, and none of the cards were bent or sliding around. I’m always a little nervous about corners getting dinged during shipping, but these arrived in great shape. Nothing fancy, just packed properly, which I appreciate. I’d definitely recommend them and would order again.
Troll and Toad Q&A

Can i bring packs of pokémon cards directly to your company for sale i'm talking about 800+ packs that you are offering to buy for $22 plus each

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